SHIPPING POLICY FOR Kandoi Haribhai Damodar Mithaiwala (Tilak Nagar)

OVERVIEW:

This shipping policy outlines the terms and conditions related to the physical delivery of items ordered from the Order Processing Time to Delivery.

All the orders are processed within the time mentioned while placing the order after receiving your order confirmation and successful completion of payment.

You will receive a notification when your order is shipped.

ELIGIBILITY:

This shipping policy applies to specific products that are eligible for physical delivery. Eligibility criteria or restrictions will be clearly communicated.

SHIPPING REGIONS:

This shipping policy is applicable for all Kandoi Haribhai Damodar Mithaiwala (Tilak Nagar) Outlets across India.

DELIVERY TIMEFRAMES:

Tracking Information is available from the time of delivery is picked up and delivered to the customer

THE ORDERS FOR HYPERLOCAL DELIVERY IS USUALLY DISPATCHED WITHIN 1 to 2 HOURS OF RECIEPT OF ORDER AND SUCESSFUL PAYMENT (DEPENDING ON THE VOLUME OF ORDERS).

WHILE FOR PAN INDIA DELIVERIES, ORDERS ARE USUALLY DISPATCHED WITHING TWO WORKING DAYS (EXCLUDING HOLIDAYS). PLEASE ORDER THROUGH SWIGGY/ZOMATO FOR URGENT DELIVERIES.

HARIBHAI DAMODAR MITHAIWALA is not liable for any delay in delivery by the courier company / 3PL Partners and only guarantees to hand over the order to required delivery partners within Stipulated time after order confirmation and successful payment.

For Bulk Quantity/ Large Orders, please confirm your order 48 hours in advance Via Mobile No.: +91 93720 21354

SHIPPING COST:

Shipping charges for your order will be calculated and displayed at checkout.

Any associated shipping fees charged by the partner app will be displayed at checkout.

DELIVERY PARTNERS:

We Don't deliver orders directly, For Hyperlocal orders, we dispatch orders through 3PL partners within 1-2 hours (ShadowFax, Porter, Shiprocket, Etc.)

For PAN INDIA Orders, We Dispatch orders through registered courier partners within 2 working days (delhivery, ShipRocket, BlueDart, Etc.)

ORDER CONFIRMATION:

Order is confirmed only on successful completion of payment with relevant shipping details. A confirmation message is sent to the customer on successful order.

It is important for the customer to mention their accurate and up-to-date address information along with the nearest landmark.

If the address is not provided correctly, the order stands cancelled.

RETURNS & REFUNDS:

In the event if the products delivered are damaged during shipping, a process of returns and refunds are outlined. A separate policy is defined and associated fees or conditions will be communicated.

CUSTOMER SUPPORT:

Customers can contact our dedicated customer support for any shipping related enquiries as applicable at the mentioned contact details as part of order tracking system.

CHANGES TO THE POLICY:

This shipping policy may be subject to change. Customers will be notified of any updates and the latest version will be made available on our website from time to time.